Monks Agency
- Introduction
Monks Agency is committed to protecting the privacy and security of its clients’ personal data (“Users” or “You”). This Privacy Policy (“Policy”) outlines how we collect, use, store, and share your personal data when you use our website, mobile application, or other online services (collectively, “Platforms”). - Data Collection
We collect personal data from you in various ways, including:
- Information You Provide: We collect information you provide directly to us, such as your name, email address, phone number, residential address, date of birth, tax ID (CPF), payment information, and other details you provide when registering on our site, making a purchase, contacting support, or participating in promotions.
- Automatically Collected Information: We automatically collect information about your device and navigation on our Platforms, such as IP address, device type, operating system, browser, pages visited, date and time of the visit, actions performed, and other technical details.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our Platforms, such as pages visited, ads clicked, and shopping preferences.
- Data Usage
We use your personal data for various purposes, including:
- Providing and Improving Services: To deliver the products and services you request, process your payments, manage your account, and provide customer support.
- Sending Communications: To send emails, text messages, and other communications about your orders, promotions, events, and other relevant information.
- Personalizing Your Experience: To tailor your experience on our Platforms, such as recommending products you may like and displaying relevant ads.
- Enhancing Security: To protect our Platforms from fraud, abuse, and malicious activities.
- Conducting Research and Analysis: To better understand how you use our Platforms and to improve our products and services.
- Data Sharing
We share your personal data with third parties only in the following circumstances:
- With Your Consent: We share your data with third parties when you provide your consent.
- With Service Providers: We share your data with service providers who assist us in delivering our products and services, such as payment processors, email providers, and logistics companies.
- To Comply with the Law: We may share your data with government authorities or other parties when required by law or a court order.
- In Case of Mergers or Acquisitions: If Monks Agency is acquired by another company, your personal data may be transferred to the new entity.
- Your Rights
You have the right to access, correct, delete, request portability, restrict processing, and object to the processing of your personal data. You may also unsubscribe from our communications at any time. To exercise these rights, contact us at contact@monksagency.com. - Data Security
Monks Agency implements technical and administrative security measures to protect your personal data from loss, unauthorized access, misuse, disclosure, alteration, or destruction. - Data Retention
We retain your personal data as long as necessary to provide the products and services you request, comply with legal obligations, and protect our rights. - Policy Changes
We may update this Policy periodically. The most recent version of the Policy will always be available on our website. - Contact
For any questions or requests regarding this Policy, contact us at contact@monksagency.com. - Applicable Law
This Policy is governed by the laws of the Federative Republic of Brazil. - Jurisdiction
The courts of São Paulo, Brazil, are exclusively chosen to resolve any disputes related to the interpretation or enforcement of this Policy, with an express waiver of any other jurisdiction. - National Data Protection Authority (ANPD)
You have the right to file complaints with the National Data Protection Authority (ANPD) if you believe Monks Agency has violated any legal provisions.
Who We Are
Our website address is: http://www.monksagency.com.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser data, to assist in spam detection.
An anonymized string (hash) of your email address may be sent to Gravatar to verify usage. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
Media
Avoid uploading images with embedded location data (EXIF GPS) to the site, as visitors can download and extract such data.
Cookies
We use cookies to enhance your experience. For details about their duration and use, refer to the policy above.
Embedded Media
Content from other websites may behave as if the visitor is directly on those sites. These sites may collect data, use cookies, or monitor interactions.
References
Gemini, Freepik, Flaticon, WordPress, Elementor, Royal Elementor Addons, ChatGPT, MidJourney.
Data Storage and Requests
For questions or requests related to data stored, contact contact@monksagency.com.